All purchases at WP Radio, have a 7 Days Money Back Guarantee. Usage of our products for seven days will assure of our high-quality plugins, if in case you are not convinced you can ask for the refund, which would be duly processed back for you. Please read the guidelines governing the refund policy.
We do not issue refunds if the issues are:
- If you found your web server doesn’t meet the requirement of WordPress or denied to update the PHP, MySQL version.
- You changed your mind about the purchase.
- You choose not to use the product anymore.
- You find that our product doesn’t suit your needs (our live demo site are very explanatory of our plugins)
- You existing scripts conflicts with other 3rd party software(others theme, plugins, addons, scripts and etc) connected or installed on your WordPress website.
- You do not contact the support team for help.
- You are unable to show proof or screenshot of broken part or missing.
We issue refunds if the following criteria apply:
- The request for the refund is within 7 days of purchase.
- There was an issue with the description of the product and you were misled.
- If there is an issue with installing, configuring, functioning or displaying of content.
- If our support team unable to fix the problem.
We will not accept refund request for Bundle purchase for any items when your purchased add-ons bundle we assume you already experienced with it.
*If you have any further question or need an assistance of any kind please don’t hesitate to contact, we will be glad to solve your issue.
Updates to the refund policy
This refund policy can be updated at any time, without prior notice and is applicable immediately for all subscriptions and subscribers. It is considered an integral part of our Terms of Service and its acceptance is mandatory for all users.
WP Radio reserves the right to refuse refunds if any efforts of refund policy abuse are detected.